{"id":558,"date":"2026-01-23T10:59:07","date_gmt":"2026-01-23T10:59:07","guid":{"rendered":"https:\/\/theopportunitygiver.co.za\/?p=558"},"modified":"2026-01-23T10:59:38","modified_gmt":"2026-01-23T10:59:38","slug":"learner-csc-customer-service-centre","status":"publish","type":"post","link":"https:\/\/theopportunitygiver.co.za\/?p=558","title":{"rendered":"Learner: CSC (Customer Service Centre)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Job Title:<\/strong> Learner: CSC<br><strong>Reference Number:<\/strong> CLO260120-2<br><strong>Job Type:<\/strong> Learnership<br><strong>Department:<\/strong> Customer Service Centre<br><strong>Number of Positions:<\/strong> 15<br><strong>Location:<\/strong> Roodepoort, Gauteng<br><strong>Country:<\/strong> South Africa<br><strong>Required Education Level:<\/strong> Grade 12 | National Certificate<br><strong>Job Category:<\/strong> Customer Service<br><strong>Closing Date:<\/strong> 03 February 2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Job Advert Summary<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Clover invites enthusiastic and motivated individuals to apply for the <strong>Call Centre Learnership Programme<\/strong>. Successful candidates will complete the duration of the learnership at Clover\u2019s Call Centre offices in <strong>Constantia Park, Roodepoort<\/strong>, while also attending structured classroom training.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Upon completion, learners will have achieved a <strong>recognised NQF qualification<\/strong> and gained valuable experience in a <strong>world-class call centre environment<\/strong>, equipping them with essential customer service and communication skills.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Applicants residing in the <strong>West Rand and surrounding areas<\/strong> will have an advantage.<br><strong>Persons with disabilities are strongly encouraged to apply.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Requirements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Grade 12 or equivalent (NQF Level 4)<\/li>\n\n\n\n<li>Matric completed within the last <strong>5 years (2021\u20132025)<\/strong><\/li>\n\n\n\n<li>Minimum average of <strong>55% in English and Maths \/ Maths Literacy<\/strong><\/li>\n\n\n\n<li>Advanced computer literacy<\/li>\n\n\n\n<li>Currently unemployed<\/li>\n\n\n\n<li>Must not have previously participated in a learnership<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Competencies<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proactive and action-oriented<\/li>\n\n\n\n<li>Honest, consistent, and professional<\/li>\n\n\n\n<li>High attention to quality and standards<\/li>\n\n\n\n<li>Strong interpersonal and communication skills<\/li>\n\n\n\n<li>Customer-focused mindset<\/li>\n\n\n\n<li>Ability to apply basic numerical principles<\/li>\n\n\n\n<li>Team player with strong collaboration skills<\/li>\n\n\n\n<li>Self-motivated and committed<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Duties and Responsibilities<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver a high standard of customer service at all times<\/li>\n\n\n\n<li>Handle inbound and outbound customer interactions<\/li>\n\n\n\n<li>Resolve customer queries and complaints through relevant stakeholders<\/li>\n\n\n\n<li>Capture and confirm customer orders accurately and timeously<\/li>\n\n\n\n<li>Inform customers of accounts on hold and order-related issues<\/li>\n\n\n\n<li>Communicate order challenges to relevant internal stakeholders<\/li>\n\n\n\n<li>Promote and sell Clover and Principal products according to customer ranges<\/li>\n\n\n\n<li>Offer additional or new products, including features and promotions<\/li>\n\n\n\n<li>Promote teamwork and cooperation within the team<\/li>\n\n\n\n<li>Participate actively in team meetings<\/li>\n\n\n\n<li>Support team goals and shared responsibilities<\/li>\n\n\n\n<li>Take responsibility for visual management and information accuracy<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">How to Apply<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Interested candidates who meet the above requirements are encouraged to apply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/clover.graduate.erecruit.co\/candidateapp\/Jobs\/View\/CLO260120-2\">Apply Here<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title: Learner: CSCReference Number: CLO260120-2Job Type: LearnershipDepartment: Customer Service CentreNumber of Positions: 15Location: Roodepoort, GautengCountry: South AfricaRequired Education Level: Grade 12 | National CertificateJob Category: Customer ServiceClosing Date: 03 February 2026 Job Advert Summary Clover invites enthusiastic and motivated individuals to apply for the Call Centre Learnership Programme. Successful candidates will complete the duration [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-558","post","type-post","status-publish","format-standard","hentry","category-learnerships"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Learner: CSC (Customer Service Centre) - THEOPPORTUNITYGIVER<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theopportunitygiver.co.za\/?p=558\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learner: CSC (Customer Service Centre) - THEOPPORTUNITYGIVER\" \/>\n<meta property=\"og:description\" content=\"Job Title: Learner: CSCReference Number: CLO260120-2Job Type: LearnershipDepartment: Customer Service CentreNumber of Positions: 15Location: Roodepoort, GautengCountry: South AfricaRequired Education Level: Grade 12 | National CertificateJob Category: Customer ServiceClosing Date: 03 February 2026 Job Advert Summary Clover invites enthusiastic and motivated individuals to apply for the Call Centre Learnership Programme. 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