The Department of Employment and Labour is recruiting 14 Client Service Officers: IES for various Labour Centres across Gauteng.
This opportunity is ideal for candidates with a Grade 12 qualification who are passionate about customer service, labour administration, and assisting members of the public with employment and labour-related services.
About the Department of Employment and Labour
The Department of Employment and Labour is responsible for promoting employment opportunities, protecting workers’ rights, enforcing labour legislation, and providing employment services across South Africa.
The department plays an important role in ensuring fair labour practices while helping employers and job seekers access government labour services.
Position Details
- Position: Client Service Officer: IES
- Number of Posts: 14
- Salary: R280 278 per annum
- Employment Type: Permanent
- Closing Date: 12 June 2026
Available Work Locations
- Alberton Labour Centre
- Brakpan Labour Centre
- Carletonville Labour Centre
- Kempton Park Labour Centre
- Nigel Labour Centre
- Randburg Labour Centre
- Sebokeng Labour Centre
- Bronkhorstspruit Labour Centre
- Ga-Rankuwa Labour Centre
- Roodepoort Labour Centre
- Soweto Labour Centre
- Vanderbijlpark Labour Centre
- Vereeniging Labour Centre
- Krugersdorp Labour Centre
Position Overview
Successful candidates will provide frontline client services within the Inspection and Enforcement Services (IES) environment.
The role involves assisting clients with labour-related enquiries, resolving complaints, providing administrative support, and promoting awareness of labour legislation and departmental services.
Key Responsibilities
- Serve as the first point of contact at Labour Centre help desks
- Assist clients with labour-related enquiries
- Resolve complaints within the IES Standard Operating Procedures
- Provide information on labour legislation and departmental services
- Perform general administrative duties
- Maintain client records and documentation
- Participate in labour advocacy and awareness programmes
- Support service delivery initiatives within the Labour Centre
Minimum Requirements
Applicants must have:
- Grade 12 / Matric Certificate
Required Knowledge
Candidates should have knowledge of:
- Labour legislation and regulations
- Related ILO Conventions
- Public Service Act
- Public Service Regulations
- Departmental policies and procedures
- Batho Pele Principles
Required Skills
Applicants should demonstrate:
- Communication skills
- Computer literacy
- Interviewing skills
- Telephone etiquette
- Interpersonal skills
- Problem-solving skills
- Ability to interpret legislation
- Customer service skills
Why Apply for This Position?
- Permanent government employment
- Competitive annual salary
- Opportunity to work directly with the public
- Gain valuable government experience
- Career development opportunities
- Exposure to labour legislation and compliance services
- Contribute to improving public service delivery
How to Apply
Applicants must submit:
- A completed and signed new Z83 Application Form
- An updated comprehensive CV
Important application requirements:
- Combine Z83 + CV into one PDF (email applications)
- Use correct job title and reference number
- Submit to the correct Labour Centre email
- One application per post
Application Emails (Per Labour Centre)
Submit applications to the relevant centre below:
- Alberton: Jobs-GP-ALB/2@labour.gov.za
- Brakpan: Jobs-GP-BRK/1@labour.gov.za
- Carletonville: Jobs-GP-CTV/2@labour.gov.za
- Kempton Park: Jobs-GP-KMP/2@labour.gov.za
- Nigel: Jobs-GP-NGL/2@labour.gov.za
- Randburg: Jobs-GP-RDB/2@labour.gov.za
- Sebokeng: Jobs-GP-SBK/3@labour.gov.za
- Bronkhorstspruit: Jobs-GP-BHS/3@labour.gov.za
- Ga-Rankuwa: Jobs-GP-GRK/2@labour.gov.za
- Roodepoort: Jobs-GP-RDP/1@labour.gov.za
- Soweto: Jobs-GP-SWT/2@labour.gov.za
- Vanderbijlpark: Jobs-GP-VDB/1@labour.gov.za
- Vereeniging: Jobs-GP-VRG/1@labour.gov.za
- Krugersdorp: Jobs-GP-KGD/1@labour.gov.za
Physical Application Addresses
- Alberton: Mercedes Place, 89 Voortrekker Street, New Redruth
- Brakpan: Expo Building, 2nd Floor, Cnr 7th St & Park Ave, Springs
- Carletonville: Cnr Osmium & Amethyst Streets
- Kempton Park: Trust Bank Building, Cnr Voortrekker & Wolff Streets
- Nigel: Corner 4th Ave & Hendrik Verwoerd Street, SARS Building
- Randburg: Cnr Oak & Hill Street, Hillview Centre
- Sebokeng: Nashua Centre, 64 Eric Louw Street
- Bronkhorstspruit: 40 Botha Street, Cilliers Building
- Ga-Rankuwa: 8873 Setlalentoa Street, Zone 5
- Roodepoort: 125 Albertina Sisulu Road, Technikon
- Soweto: 2 Khumalo Road, A Centre, Orlando West
- Vanderbijlpark: Nashua Centre, 64 Eric Louw Street
- Vereeniging: Andasta Building, 22 Merriman Avenue
- Krugersdorp: Foley Street, 6 Factoria
Important Notes
- Only shortlisted candidates will be required to submit certified documents
- Applications submitted on the old Z83 form will not be considered
- Late applications will not be accepted
- Background verification checks will be conducted
- Employment Equity targets will be applied
- Successful candidates will be required to sign a performance agreement
Frequently Asked Questions
11. How many posts are available?
- 14 positions
2. Minimum qualification?
- Grade 12 / Matric
3. Experience required?
- Not specified
4. Salary?
- R280 278 per year
5. Where are jobs located?
- Gauteng Labour Centres
6. Can I apply online?
- Yes, via email
7. What documents are needed?
- Z83 form
- CV
8. Closing date?
12 June 2026