Position Overview
- Job Title: Account Opening Supervisor
- Location: Torres Rani
- Employment Type: Full-time
- Application Deadline: 10 December 2025
- Requisition ID: R-15981890
Role Purpose
- Supervise and manage the account opening function and KYC (Know Your Customer) refresh processes.
- Ensure operational efficiency, data quality, compliance with bank policies, and risk mitigation.
- Lead, guide, and develop the team to consistently achieve targets.
Key Responsibilities
1. Supervision & Coordination
- Manage day-to-day operations of centralized account opening and back-office activities.
- Ensure alignment between back and front office regarding account opening and maintenance activities.
- Monitor team performance and ensure quality control on data entry and KYC refresh.
2. Quality Assurance & Compliance
- Challenge and verify QA findings with team members.
- Conduct sampling checks of data and KYC refresh against set standards.
- Ensure adherence to policies, procedures, governance, and compliance requirements.
3. Target & Performance Management
- Track daily, weekly, and monthly achievement vs target ratios.
- Drive results through execution of SOPs and initiatives to maintain high team performance.
- Report accurately to management and stakeholders on all operational metrics.
4. Risk Management
- Identify risks associated with account opening processes.
- Ensure timely reporting and mitigation of risks.
- Maintain a controlled, compliant working environment.
5. Team Development
- Coach, mentor, and manage team to achieve optimal performance.
- Develop initiatives to sustain a high-performing team culture.
Education & Qualifications
- Required: Further Education and Training Certificate (FETC) in:
- Business
- Commerce
- Management Studies
Application Link: Apply Here
Employer Notes
- Absa emphasizes career development and provides tools, guidance, and support for employee growth.
- Equal opportunity and affirmative action employer, in line with the Employment Equity Act.