The Department of Employment and Labour is inviting qualified candidates to apply for 30 Senior Administration Officer: Operations positions across multiple Labour Centres and Satellite Offices in the Free State Province. This opportunity is ideal for candidates with experience in client services, claims processing, and operations management within public service or insurance-related environments.
About the Department of Employment and Labour
The Department of Employment and Labour plays a key role in regulating the labour market, administering employment services, and supporting workers through unemployment insurance and labour protection services. Working within the department provides an opportunity to contribute to service delivery that directly impacts South African workers and communities.
Position Overview
- Position: Senior Administration Officer: Operations (X30 Posts)
- Salary: R413 001 per annum
- Department: Employment and Labour
- Province: Free State
Available Locations & Reference Numbers
Bethlehem Labour Centre
- Ref No: HR 4/4/8/976 (X1 Post)
Reitz Satellite Office
- Ref No: HR 4/4/8/977 (X3 Posts)
Phuthaditjhaba Labour Centre
- Ref No: HR 4/4/8/978 (X2 Posts)
Harrismith Labour Centre
- Ref No: HR 4/4/8/989 (X4 Posts)
Ficksburg Labour Centre
- Ref No: HR 4/4/8/990 (X2 Posts)
Botshabelo Labour Centre
- Ref No: HR 4/4/8/991 (X2 Posts)
Zastron Labour Centre
- Ref No: HR 4/4/8/992
- X1 Post stationed at Zastron
- X1 Post stationed at Provincial Office Free State
Petrusburg Labour Centre
- Ref No: HR 4/4/8/993 (X1 Post stationed at Provincial Office)
Virginia Satellite Office
- Ref No: HR 4/4/8/995 (X3 Posts)
Kroonstad Labour Centre
- Ref No: HR 4/4/8/996 (X3 Posts)
Sasolburg Labour Centre
- Ref No: HR 4/4/8/997 (X2 Posts)
Parys Satellite Office
- Ref No: HR 4/4/8/998 (X3 Posts)
Thaba Nchu Satellite Office
- Ref No: HR 4/4/8/999 (X2 Posts)
Minimum Requirements
Qualifications
- Undergraduate qualification (NQF Level 6) in:
- Business Administration or Management
- Public Administration or Management
- Operations
- Accounting or Finance
Experience
- Minimum of 2 years functional experience in:
- Client services
- Claims processing
- Operations environment
- Insurance environment
Knowledge Required
- Unemployment Insurance Act (UIA)
- Unemployment Insurance Contributions Act (UICA)
- Departmental policies and procedures
- Batho Pele Principles
- POPIA
- Operations systems and processes
Skills Required
- Communication and interpersonal skills
- Computer literacy
- Planning and organising
- Problem-solving
- Presentation and listening skills
Key Responsibilities
Client Services
- Assist clients with unemployment insurance services and applications
- Provide support and follow-up on UIF applications
Claims Administration
- Process and administer UIF claims efficiently
- Ensure quality assurance and compliance during processing
Operations Management
- Supervise resources including staff, equipment, and finances within the section
- Support operational service delivery at labour centres and satellite offices
Why You Should Apply
This opportunity offers stable government employment while allowing you to contribute to essential public services. Successful candidates will gain valuable operational experience within the labour and unemployment insurance environment while working directly with communities across the Free State.
Application Guidelines
Before applying, make sure you prepare the following documents:
Required Documents
- Fully completed and signed new Z83 Application Form
- Updated comprehensive CV
Important Application Rules
- Submit the Z83 form and CV as one combined PDF attachment
- Do not send ZIP, IMG, or JPEG files
- Clearly indicate the correct reference number and job title in the email subject line
- Applications using the old Z83 form will not be accepted
- Incomplete applications may result in disqualification
Application
Email Applications
Postal Applications
Chief Director: Provincial Operations
Private Bag X522
Bloemfontein, 9300
Hand Delivery
Laboria House
43 Charlotte Maxeke Street
Bloemfontein
Employment Equity Note
Priority may be given to:
- African males and females
- Persons living with disabilities
- Coloured males and females
- White males and females
In line with the department’s Employment Equity Plan.
Important Notes
- Shortlisted candidates may undergo assessments and verification checks
- Successful candidates will be required to sign a performance agreement
- Correspondence will only be limited to shortlisted candidates
- If you do not receive feedback within 8 weeks after the closing date, consider your application unsuccessful
Closing Date
12 May 2026
- Walk-in applications close at 16:00
- Online applications close at 23:59